Orders are processed within 1–3 business days. Once shipped, orders typically arrive within 3–5 business days, depending on the shipping method selected.

We ONLY ship in the U.S.

Please note that shipping times are estimates and may vary due to carrier delays, holidays, or weather conditions.

The Nikki Collection is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

All sales are final.

Refunds will only be considered if you receive the wrong item or your order arrives damaged. Any issues must be reported within 48 hours of delivery with photos.

We do not offer refunds or exchanges for change of mind, buyer’s remorse, color variation, or fit and styling preferences.

Items that have been worn, altered, cut, washed, colored, or otherwise modified are not eligible for a refund.

By placing an order, you agree to these terms.

Each product listing includes details about the wig type, including whether it's 100% human hair or synthetic

Yes! Many of the wigs available on the website are the same ones featured in my content and collaborations. Product descriptions will let you know if a wig has been showcased on my social media, making it easy to shop the looks you love.